Last Updated: 2026
At FlixieTV IPTV, we want you to be 100% confident in our streaming quality and device compatibility before subscribing. We strongly encourage all prospective users to request a complimentary test trial via our website or WhatsApp desk prior to purchasing a paid plan.
Every paid subscription is backed by our 7-day satisfaction guarantee. If our technical engineering team is unable to resolve a verified server-side connectivity failure or incompatibility on a supported device within the first 7 days of your purchase, you are eligible for a full refund.
Because digital Xtream Codes and M3U credentials are provisioned immediately upon activation, refunds cannot be issued for changes of mind after credentials have been actively used, user refusal to follow basic setup instructions provided by our support desk, or local internet connection speeds below the minimum threshold required for streaming.
To request technical assistance or initiate a refund review within your first 7 days, contact our support team via WhatsApp or email at support@flixietv.store with your order details and a brief description of the issue.
Approved refunds are processed back to your original payment method. Please allow 3 to 7 business days for card processors or instant settlement for cryptocurrency reversals.